About us
Providing compassionate, personalised in-home care since 1991, we support people of all ages across Port Stephens to stay safe, independent and connected through tailored nursing, home care and community services.
Our story
What are the services we provide?
Since 1991, Care For You at Home has supported the Port Stephens community and beyond with high-quality care. We provide personalised services to meet every individual’s needs in the areas of Community Nursing, Disability and Home Care – from domestic assistance and home maintenance, to registered nursing treatments such as palliative care or wound dressing management. We also provide transport for medical appointments or social engagements plus respite visits if required – ensuring your loved one is in safe hands throughout their journey. Our aim is to create care packages designed around the unique needs of each person we support.
Who are our clients and how do we service their needs?
We specialise in providing exceptional care for individuals of all ages, including people with disabilities, older adults and veterans. We are an Approved Provider with the Department of Veterans’ Affairs Community Nursing Program, The Veterans’ Home Care Program, NDIS, and the Federal Government Homecare Packages Program. We also cater to private clients and insurance recipients, and provide a brokerage service for other providers if needed.
How do I access your services?
Following a thorough assessment, our Care Team can provide a one-off service or support for just part of a client’s daily care needs, or clients can access a full suite of care services tailored to them. Our dedicated team members are all local, while outside contractors may be engaged upon request when necessary.
How did Care For You at Home start?
Care For You at Home was started in 2002 by Meagan Harding, a Registered Nurse, after purchasing Tomaree Nursing Service, which had 3 staff and 15 clients. Meagan had a single-minded determination to help people in the Port Stephens region access high-quality, compassionate in-home care. The business has now grown to over 40 staff and has supported thousands of people throughout Port Stephens and surrounding areas, helping them stay safe, well and independent in their own homes and in the wider community.
What do you most enjoy about operating in the Port Stephens area?
Local staff delivering excellent care to the people of Port Stephens help keep individuals safe, well and independent in their own homes, which benefits the wider community. Supporting people’s independence also helps them stay engaged in their community. There are 22,000 people over the age of 50 living in Port Stephens, and 11,000 of them are over 70. With only 860 combined nursing home, hostel and self-care villas in the Port Stephens LGA, many people will need our support well into the future to remain at home.
Do you have a team or business philosophy by which you abide?
Our business values are Honesty, Excellence, Accountability, Respect, and Teamwork – our five core values that spell “HEART.” Our team cares for clients as if they were family. It’s a simple philosophy, yet one that has strongly resonated with the Port Stephens community. Care For You at Home has grown to become a leading provider of care services, allowing us to continue our mission of keeping people safe, well and independent in their own homes.
Our vision
To provide the best nursing and community care possible which meets the needs of each consumer, carer and family within our community, in an organised timely manner.
To provide the best possible health outcomes for the community.
Our HEART values
Our HEART model is at the heart of all we do
Honesty
Being truthful and demonstrating integrity above reproach; and maintaining open, honest, clear and effective communication.
Excellence
Care For You at Home employees have pride in their work and perform to the best of their abilities. Care For You at Home is committed to providing employees with resources and support needed to excel in their roles, while promoting longer term career development opportunities.
Accountability
Care For You at Home expect all our employees to accept responsibility for their actions and the quality of their work. This includes upholding and reinforcing our core values.
Respect
Care For You at Home has a genuine regard for others and showing consideration for the diversity of others to foster an environment of teamwork, professionalism and excellence.
Teamwork
Care For You at Home recognise that our goals can only be achieved through the collaborative efforts, empowerment and flexibility of our employees. Teamwork is a very important element of mutual respect, trust and having fun at work.
Our values in action
The agreed values of the Director, management and staff are used as:
- The basis of individual, team and organisational behaviours.
- A guide for staff when they are delivering services.
- A framework for staff when they are managing and administering services.
- A platform against which the Director’s, management and staff decisions and behaviours can be evaluated.
Our commitment
Care For You at Home is committed to individuals and families through:
- Enhancing an individual’s quality of life.
- Promoting consumer care choices.
- Proactively working with consumers and families.
- Providing professional service delivery through dedicated and committed staff.